Refund Policy

Last updated: [LAST_UPDATED_DATE]

Because only a small upfront amount is paid online, refunds work differently from a standard online store.

Upfront payment refunds

Cancelled before shipment: [UPFRONT_PAYMENT_REFUND_BEFORE_SHIPMENT]. Refused at delivery: [UPFRONT_PAYMENT_REFUND_ON_REFUSAL]. Lost or damaged in transit: [LOST_DAMAGED_TERMS].

Product price refunds

The product price is paid at delivery. Refunds for accepted returns are issued via [REFUND_METHOD] within [REFUND_TIMELINE].

Note

Details marked in [brackets] will be finalized by the store operator before launch.