Pay on Delivery Policy
Last updated: [LAST_UPDATED_DATE]
NOVARO uses a pay-on-delivery model for every order. This page explains exactly what you pay, when, and to whom.
What you pay online
At checkout you pay only the shipping fee. The shipping fee is 8% of the final product price (after any discount). No part of the product price is charged online.
What you pay on delivery
The product price shown at checkout is collected when the package is delivered. If the product was discounted, the amount due on delivery is the discounted (final) price.
- Accepted payment methods at delivery: [ACCEPTED_COD_METHODS — e.g. cash, card via carrier device]
- Carrier collecting payment: [CARRIER_NAME]
- Maximum COD amount per order: [COD_LIMIT if applicable]
Full cost shown before you pay
Every product page, the cart, and each checkout step show the product price, the shipping fee due today, the amount due on delivery, and the total customer cost. You must confirm you understand this before placing an order.
Order confirmation
Some orders may require a quick confirmation by phone, SMS (if you opted in) or email before they ship. Orders we cannot confirm within [CONFIRMATION_WINDOW] may be cancelled and the shipping fee handled according to our Refund Policy.
Refused or failed deliveries
If a delivery is refused or payment cannot be collected at the door, the package is returned to us. Whether the shipping fee is refundable in that case is described in the Refund Policy: [REFUSED_DELIVERY_TERMS].
Note
Details marked in [brackets] will be finalized by the store operator before launch.